Duties Description
Work with customers to overcome technical obstacles, answering questions and proposing solutions
Validate partner recommendations and solutions to ensure the right partners are engaged with customers
Understand customer needs to help shape company long-term product strategy
Package solutions into a published portfolio of best practices for use by partners and customers
Research and test solutions, including authoring sample code, to solve customer technical obstacles
Qualifications
Minimum Qualifications
3-5 years of experience in software development
Bachelor’s degree in computer science or related technical field, or equivalent practical experience
Experience architecting, developing or maintaining production-grade cloud solutions in virtualized environments such as AWS, Azure or Google Cloud Platform
Experience in writing software in one or more languages such as Python, JavaScript (Node and React), Java, C#, Swift or similar
Strong customer-facing communication and listening skills
Preferred Qualifications
Mobile development experience a plus
Experience with deployment and orchestration technologies (such as Docker, Kubernetes, Jenkins, Terraform, Gradle)
Experience with build and deployment automation and continuous integration systems (such as Jenkins)
Hands-on experience planning and deploying products like Relational DB’s, MongoDB, GraphDB
Working knowledge of cloud computing, including virtualization, hosted services, multi-tenant cloud infrastructures, storage systems and content delivery networks
Familiarity with AWS Gateway, Lambda, S3, EC2, Serverless, IAM and other AWS technologies
Proven success working directly with customer technical teams
Substitutions
An associate degree may substitute for two (2) years of experience,
A bachelor’s degree may substitute for four (4) years of experience.
A master’s degree may substitute for five (5) years of experience.
Benefits
Holiday & Paid Time Off
(13) paid holidays annually
Up to (13) days of paid vacation leave annually
Up to (5) days of paid personal leave annually
Up to (8) days of paid sick leave annually
Up to (3) days of professional leave annually to participate in professional development
Health Care Benefits
Employees and dependents can pick from a variety of affordable health insurance programs
Family dental and vision benefits
Financial
401(k) Retirement System & Deferred Compensation
Employee stock ownership after one year